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Requirements:

Responsibilities:

Customer Service

Greeting customer promptly and courteously.
Answers telephone promptly and courteously. Does not leave customers on hold.
Properly identifying needed items, using parts catalogs
Keep customer addresses, phone numbers, etc up to date in the computer.
Attempting sales of additional needed or related parts or accessories
Locating and obtaining merchandise, if it is a stocked item
Filling customer’s wants for out-of-stock or non-stocked merchandise
Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
Looking up current prices by part number
Completing required documents before disbursing parts
Entering all necessary information in inventory control system records
Runs credit card authorizations.

Maintain Inventory:

Monday – Friday Schedule as well as EVERY OTHER SATURDAY at select times of year is also required.

Job Type: Full-time

Expected hours: 40 – 45 per week

Benefits:

Schedule:

Education:

Experience:

Work Location: In person

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