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Parts Counter Person

PLEASE APPLY ONLINE THROUGH INDEED BY CLICKING HERE

Responsibilities:

Customer Service

  • Greeting customer promptly and courteously.
  • Answers telephone promptly and courteously. Does not leave customers on hold.
  • Properly identifying needed items, using parts catalogs
  • Keep customer addresses, phone numbers, etc up to date in the computer.
  • Attempting sales of additional needed or related parts or accessories
  • Locating and obtaining merchandise, if it is a stocked item
  • Filling customer’s wants for out-of-stock or non-stocked merchandise
  • Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
  • Looking up current prices by part number
  • Completing required documents before disbursing parts
  • Entering all necessary information in inventory control system records
  • Runs credit card authorizations.

Maintain Inventory:

  • Contributes information for stock orders.
  • Returning all unsold merchandise to stock
  • Checks in parts as received, matches packing list to parts order.
  • Puts away received parts in proper bins, locations.
  • Noting discrepancies between inventory records and shelf quantities
  • Contribute to planning the reduction of slow moving or obsolete parts.

Monday – Friday Schedule as well as EVERY OTHER SATURDAY at select times of year is also required.

Job Type: Full-time

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Parts: 1 year (Preferred)

Work Location: In person