PLEASE APPLY ONLINE THROUGH INDEED BY CLICKING HERE
Responsibilities:
Customer Service
- Greeting customer promptly and courteously.
- Answers telephone promptly and courteously. Does not leave customers on hold.
- Properly identifying needed items, using parts catalogs
- Keep customer addresses, phone numbers, etc up to date in the computer.
- Attempting sales of additional needed or related parts or accessories
- Locating and obtaining merchandise, if it is a stocked item
- Filling customer’s wants for out-of-stock or non-stocked merchandise
- Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
- Looking up current prices by part number
- Completing required documents before disbursing parts
- Entering all necessary information in inventory control system records
- Runs credit card authorizations.
Maintain Inventory:
- Contributes information for stock orders.
- Returning all unsold merchandise to stock
- Checks in parts as received, matches packing list to parts order.
- Puts away received parts in proper bins, locations.
- Noting discrepancies between inventory records and shelf quantities
- Contribute to planning the reduction of slow moving or obsolete parts.
Monday – Friday Schedule as well as EVERY OTHER SATURDAY at select times of year is also required.
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Parts: 1 year (Preferred)